KC Black Car Refund Policy
At KC Black Car, each trip is carefully scheduled in advance to guarantee reliability and premium service. When a reservation is made, we allocate a professional driver and vehicle exclusively for you, which prevents us from accepting other bookings during that time. For this reason, our refund and cancellation policy is strict and non-negotiable.
Cancellations & Refunds
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Non-Refundable Minimums
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All bookings require a non-refundable minimum deposit equal to the base trip cost. This ensures your reservation is secured.
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Cancellations Made More Than 48 Hours Before Pickup
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If you cancel more than 48 hours before your scheduled pickup time, you may receive a credit (not a refund) toward a future booking, subject to availability.
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Cancellations Made Within 48 Hours of Pickup
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If you cancel within 48 hours of your scheduled pickup, the full fare is non-refundable.
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No-Shows
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If the passenger does not appear at the agreed pickup location without prior notice, the trip is considered a no-show, and the full fare will be charged.
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Delays & Rescheduling
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We understand that unexpected delays happen. If your schedule changes, please contact us immediately.
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Rescheduling may be possible with at least 48 hours’ notice, subject to vehicle and driver availability.
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Last-minute rescheduling requests (within 48 hours) will be treated as a cancellation.
Exceptions
Refunds or credits may only be issued under the following circumstances:
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KC Black Car fails to provide the reserved service due to unforeseen operational issues.
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Severe weather, natural disasters, or other emergencies where service is not possible.
Agreement
By booking with KC Black Car, you agree to this Refund & Cancellation Policy. Our strict policy ensures that our drivers’ time is respected and that vehicles remain available for serious reservations only.
✨ KC Black Car provides reliable, premium transportation across Kansas City. To maintain our high service standards, all reservations are treated as firm commitments.
